Terms of service

Terms of Service

Last updated: June 2025

Please read these Terms of Service ("Terms") carefully before using woodslatted.shop (the "Website") operated by Wood UPP ("us", "we", or "our").

1. Acceptance of Terms

By accessing and using this Website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Website.

2. Products and Services

We sell acoustic wood slat wall panels and related products. All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities and to refuse service to anyone.

3. Ordering

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order. We will confirm acceptance by sending you an order confirmation email. The contract of sale is formed when we send this confirmation.

4. Pricing and Payment

All prices are displayed inclusive of VAT where applicable. Payment is required at the time of ordering. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All transactions are processed securely.

5. Delivery

We aim to dispatch orders promptly. Delivery times are estimates and not guaranteed. Risk of loss and title for items purchased pass to you upon delivery. Please refer to our Shipping Policy for full details.

6. Returns and Cancellations

If you are a consumer in the UK or EU, you have the right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations 2013 (UK) and EU Directive 2011/83/EU. Please refer to our Returns & Refund Policy for full details.

7. Intellectual Property

All content on this Website, including text, images, logos, and designs, is the property of Wood UPP and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Wood UPP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited by law.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Consumer Rights

If you are a consumer, nothing in these Terms affects your statutory rights under applicable UK or EU consumer protection law, including the Consumer Rights Act 2015 (UK) and the Consumer Rights Directive 2011/83/EU.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at: support@woodslatted.shop